MICROSOFT APPLICATIONS SPECIALIST
WHAT IS A MICROSOFT APPLICATIONS SPECIALIST
Our awesome client, a leading software and service company based in Australia is looking for a Microsoft Applications Specialist to be part of their IT and Software Development team.
WHAT WILL BE YOUR MAIN RESPONSIBILITIES
Maintain a deep technical understanding of all aspects of Azure & Microsoft 365
Support the development of a Microsoft 365 and Azure DevOps strategy and roadmap deliverables
Support the configuration, implementation, and migration of Office 365 capabilities
Evaluate Azure and Office 365 changes and updates and determine impact on company workflows, apps, and security
Promote and educate staff and managers on the value of Dynamics, DevOps, and Office 365 solutions to increase efficiencies and improve collaboration among the company departments
Work with Dynamics vendors, contractors, and consultants, to deliver functionality and value from the investment in Dynamics
Collaborate with departments to identify opportunities to automate workflows and integrate MS Office 365 solutions into everyday use
Utilize Teams and SharePoint to create community and promote culture among the company
Work with IT team to ensure data and systems security
Attend and partake in forums, user groups, seminars, conferences, et
Dynamics Administration
Take ownership for the management and expansion of the use of Dynamics across the various business groups globally
Administration, support, and configuration of Microsoft Dynamic
Office 365 and SharePoint Administration
Ensuring the operational health of the SharePoint online environment including security, availability, performance, interoperability, and reliability
Administration, support, and configuration of MS Office O365 for staff
Maintenance/sustainment of existing client SharePoint sites and sub sites, lists, libraries, and content (including pages, workflows, and items)
Maintenance, and sustainment of additional complementary functionality for customer sub sites, lists, libraries, and content
Administer and support an enterprise-level Microsoft Exchange infrastructure
Troubleshoot Exchange related issues when alerted by monitoring software
End User Support and Training for Software
Training and educating end-users on O365 capabilities and collaboration tools (SharePoint, Exchange, OneDrive, Teams, OneNote, etc)
Scope training needs for the overall project and develop a plan to engage a wide variety of users with varying skill levels by identifying potential training gaps and varying skill sets
Create dynamic and engaging training materials including, but not limited to, how-to videos and e-learning courses.
Keep materials posted in a catalogued library with video streams visible to the company and ensure content is kept up to date
Operational Security, Maintenance and Governance
Evaluate Microsoft 365 changes and updates and determine impact on company workflows, apps, and security
Troubleshoot various Microsoft 365 issues including connectivity and mobility
Conduct routine monitoring and analysis to include Audit Log Reports evaluation, system and storage utilization reports, site and system usage, growth reports, and manage site collection quota settings
QUALIFICATIONS & EXPERIENCE
Strong Experience in Microsoft Business Tools
Strong experience with Office 365 and Dynamics
Preferably with at least 2 years of experience in MS Dynamics
Preferably with experience in Azure DevOps
MICROSOFT APPLICATIONS SPECIALIST