Emerson's 132 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Senior Microsoft 365 Collaboration Engineer, you will be part of a team that provides communications and collaboration services and customer support to over 65,000 employees globally.
In this capacity, you will be able to apply your knowledge and skills in providing L3 customer support to Emerson Enterprise customers and initiating continuous improvement projects. This gives you a very vital role in helping drive growth platforms and supporting operational pillars while striving for long-term value creation.
If this sounds like a perfect fit for you, apply now and join our team in Quezon City, Philippines! All roles are currently on a blended Work-From-Home arrangement, and company-provided IT assets are given on your first day. Enjoy our market-competitive pay, comprehensive benefits package, well-being programs, and career development opportunities.
For This Role, You Will Need:
Bachelor's degree in Information Technology, Information Systems, Computer Science, or related courses.
At least 5 years of relevant experience in handling and supporting M365 collaboration services.
Good hands-on experience with SharePoint online.
Experience with Microsoft Teams, Teams Premium, Teams Telephony, and Teams Audio Conferencing.
Ability to help users adopt new features of M365 applications.
Experience with M365 new features like Viva Engage, MS Loop, Copilot, and Viva connections.
In This Role, Your Responsibilities Will Be:
At least 5 years of relevant experience in handling and supporting M365 collaboration services. (Lvl.3 server-side support in Sharepoint and MS teams background
Good hands-on experience with SharePoint online and MS Teams, Power Automate, Power Apps
Experience with OneDrive, Power BI, Exchange Online.
Ability to help users adopt new features of M365 applications.