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Job Description Supervisory Leadership and Management Skills Medical Billing
Description#SparkSuccess at FGC+!
Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse range of industries with unmatched dedication.
Driven by our core values of Empathy, Reliability, Possibility, and Growth, we are focused on #IgnitingPossibility and help each team member unlock their full potential. At FGC+, we offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success.
Here, you are more than just an employee- you are part of a team where you can truly thrive and make a difference.
What You'll Do Monitors and tracks agents' productivityMaintains and coaches agents in delivering Quality transactionsChecks daily attendance and daily reports of all the assigned Pros under his/her supervisionPractice and carry out operational standards to manage overall team performance and attrition rateClient relations - communicate and coordinate with the client regularlyRequirements1-2 years as a Team Leader in a Healthcare account with billing experience for providersMust have excellent English Communication SkillsDemonstrate strong problem handling and analytical skillsDemonstrate an ability to work independently and prioritize tasksMust have high tolerance for stressOrganizational skills and ability to multi-taskStrong interpersonal skillsWilling to work night shifts and on-siteA million possibilities are waiting to be ignited. Click "Apply" now! EEO Statement: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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