ClinicMind is a Health IT and Revenue Cycle Management (RCM) service company. We are looking for a full-time Medical Billing Service Analyst who can solve technical and complex billing problems, keep up with insurance rules changes, and manage client relationships with practice owners and their staff while working alongside an offshore billing service team. This position reports to the Vice President of SWAT Billing Services Department.
RESPONSIBILITIES
Become the Subject Matter Expert for our proprietary billing system
Enhance client and company profitability through strategic initiatives
Foster teamwork with providers and troubleshoot any arising issues
Resolve intricate billing queries to ensure providers receive full and timely payments
Identify root causes of submission failures, underpayments, and payment delays
Stay updated on insurance regulations and adapt to ongoing changes
Establish a comprehensive billing knowledge base and implement billing automation rules
Manage and ensure accountability of billing teams for follow-up and posting tasks
Assist in the onboarding process for new clients, which includes conducting Billing Setup Calls, facilitating enrollments, and reviewing account set up for accuracy.
QUALIFICATIONS
Skills:
Knowledgeable in US Healthcare, medical insurance industry, and insurance claims processing cycle
Excellent verbal and written communication
Comfortable with conflict resolution
Comfortable at multi-tasking and managing multiple high-priority projects
Comfortable with the Internet and various computer systems
Specialties: General Medicine, All Specialties, Surgery, Physical Therapy, Chiropractic
Preferred Certifications: CPC, CPCO, CPB, CPPM
Required Experience: 1 to 2 years
MUST HAVE:
High comfort level working on the Eastern Time Zone/US Shift
Good internet access at home
Mobile Hotspot
Laptop/Desktop of at least 8 GB