Medical Allied Graduate- Stay At Home And Apply Virtually! - Cebu City

Medical Allied Graduate? Stay at home and apply virtually! - Cebu CityPreferably Fresh Grad / Entry Level specializing in Customer Service or equivalent.ResponsibilitiesYou will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims.You will guide and educate the customer about the fundamentals and benefits of consumer-driven health care topics to help manage their health and well-being. To do this, you will provide guidance in selecting the best benefit plan options and choosing a quality care provider.You will intervene with care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance, when needed.You will provide our customer real-time resolutions or through comprehensive and timely follow-up with the member.Your role is critical in allowing our members, families, facilities, and health professionals to have greater confidence in the exceptional care we provide. And for you, an everyday opportunity to do your life's best work. SM Additional RequirementsJOB QUALIFICATIONS: A graduate of any 4-year medical allied course (BS Nursing, BS Pharmacy, BS Medical Technology, BS Physical Therapy etc.)Ability to multi-taskMust be willing to work in (location)Must be willing to work on shifting schedulesWHAT WE OFFER: Market Competitive Pay LevelsRetirement PlanMedical Plan (HMO) from Day 1 of employmentDental, Medical, and Optical ReimbursementsLife and Disability InsuranceSick Leave ConversionTuition Fee ReimbursementEmployee Assistance Program (EAP)Annual Performance Based Merit Increases
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