**We are looking for Customer Service Representatives!
**
Job Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
**Benefits**:
- Account Driven Incentives and Bonuses
- HMO Life Insurance
- Paid Training from Day 1
- 13th Month
- Pay Bonus Pay
- Performance Bonus and many more.
Minimum Qualifications:
- At least High School Graduate (Old Curriculum)
- We accept Non-BPO / No BPO experience with excellent communication skills.
- Fresh Graduates are accepted here.
- With BPO experience is an advantage.
**Join our Team Today!
**
**Job Types**: Full-time, Fresh graduate
**Salary**: Php18,000.00 - Php25,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Flexible shift
- Night shift
Supplemental pay types:
- 13th month salary
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Cebu City, Cebu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (required)