Careers / Marketplace Operations Specialist / Apply Now
Welcome to Pioneer Square Brands , a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments. Our team comprises passionate individuals united by a shared vision to shape the future of our industry. If you are seeking a challenging and rewarding position in a fast-paced environment where your ideas are highly valued, join us at Pioneer Square Brands and become an integral part of our exciting journey.
Our Mission: To become the leading global provider of rugged technology accessories for classroom and enterprise environments.
Our Core Values:
Bring Passion Everyday Be Genuine and Respectful Execute with Excellence Pioneer Square Brands has a global footprint with office locations in High Point NC, Manila Philippines, and Shenzhen China.
We are actively looking for highly motivated and energetic professionals with a positive attitude who desire to be part of our growing team. Competitive salaries and benefits, including profit sharing, await the successful candidate.
Marketplace Operations Specialist
Job Description:
Respond promptly and effectively to customer inquiries, product reviews, and negative feedback. Implement and manage promotions to drive sales. Create and maintain product listings to enhance visibility and sales performance. Troubleshoot listing and inventory issues to ensure smooth operation of the marketplace. Initiate and oversee cases related to product listings and inventory management. Monitor and maintain account health metrics to ensure compliance and performance. Collaborate closely with the Order Management Team and Demand Planning to ensure seamless processing of orders and effective inventory planning and allocation. Strategically plan and forecast inventory, considering lead times and demand trends. Regularly evaluate inventory levels to maintain optimal stock availability while minimizing excess inventory. Validate inventory counts, locations, and statuses against physical inventory for accurate reconciliation. Manage item and SKU setup, coordinating closely with the Marketing and Product Teams for new product launches and discontinuations. Generate and analyze weekly reports, as well as provide ad-hoc reporting when required. Job Requirements:
Minimum of 2 years of experience in an operational role, with a focus on supply chain and logistics. At least 2 years of experience handling and managing an Amazon Seller Central account. Experience with inventory planning and forecasting. Strong planning, prioritization and time-management skills. Proactive approach and dedication to task completion. Strong verbal and written communication skills. Experience in Celigo Integration (NetSuite to Amazon) is an advantage. Experience managing Amazon ad campaigns is a PLUS. #J-18808-Ljbffr
