Mandarin Translator

Responsibilities:

-Document Translation tasks (e.g. Requirements, Designs, e-mails, Tickets, Error information, etc.) from English to a foreign language (indicate language) and vice versa.
-May require interpretation service during conferences or meetings with counterparts, clients, and vendors.
-Initiate and implement Quality Assurance and process improvement activities.
-Assist in Capability Development of bilinguals by conducting coaching or language training activities.
-Research, compile, and learn business, tools, and technical terminologies.
-Use and contribute to strengthening translation tools to increase productivity.
-Work with teams and a diverse range of people.
-Work in a Service Desk setting involving spoken and written communication in a foreign language (non-English).
-Other language-related tasks may be defined and assigned from time to time.

Qualifications:
Fluency in Mandarin and English, both written and spoken.
- Previous experience in translation or language-related roles is preferred.
- Effective communication skills and the ability to work collaboratively in a multicultural team.
- Familiarity with translation tools and software is a plus.
-Willing to work on Holidays, Weekends, Shifting Schedules, and extended working hours, as needed.
-Willing to be cross-trained with technical or project management/support tasks.