Mandarin Procurement Process Specialist - Hybrid

Role Description
Key responsibilities:
• Processing routine PR-PO (reviews Purchase Requisitions for compliance,
releases completed Purchase Orders for approval)
• Monitoring preparation of purchase orders in line with final negotiations with
selected suppliers and in line with organizational targets and requirements as
well as Client quality requirements
• Responsible for first line helpdesk support for stakeholders and suppliers,
escalates queries to senior team members if necessary
Works with ticketing tool & contact external suppliers via email and by phoneAnswers user queries regarding procurement process via ticketing tool or via
phone
• Handles administrative duties relating to purchases, including tracking orders
and ensuring records are kept up to date
• Ensures compliance to company guidelines, purchasing policies and
procedures
• Delivers a high quality, professional and proactive day to day service to the
Client in accordance with agreed SLAs/KPIs
Assisting more junior staff with questions and queries.Seek and implement improvements in a daily work Requirements: Upper-intermediate English (B2) + Foreign Language required by clientPrevious experience in the Operational Procurement/Customer Service/Sales
Support
Ability to work well with the team and stakeholdersAbility to manage priorities, deadlines and tasks in order to accomplish goalsExcellent communication and interpersonal skillsVery good Customer Service skills and client-focus attitudeStrong attention to details, analytical skills and problem-solving skillsGood knowledge of Microsoft Office programs, such as ExcelSAP/Ariba experience as an asset