Mandarin Bilingual - Supervisor, Hr Solutions Services

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Assigns and Supervises day-to-day activity of HR Administrative Services staff. Conducts recurrent meetings with the team and with each individual. Constant feedback will be given to the team members, according to their work. Ensures payroll deadline and accuracy of the deliverables. Ensures on-going performance meets established guidelines and conducts annual performance reviews. Facilitates resolutions to an assortment of problems and escalations that are moderately complex in scope. Ensures all service levels are met per client expectations. Ensures appropriate staffing levels and facilitates allocation of work according to the actual and planned activities.  Creates a proper plan for the staff in case there are changes in incoming activities ( increase in volumes, changes in processes etc. ) Contributes to business growth and efficiencies. Interfaces with client to identify and resolve on-going issues. In case of Data Privacy Incidents, an immediate and proper Root Cause Analysis will be triggered and created.