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Manager, Product Management

Manager, Product Management
Company:

Mastercard


Details of the offer

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate aculture of inclusionfor all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Job TitleManager, Product ManagementManager, Product Management SEA (Southeast Asia) Loyalty SolutionWho is MastercardWhat role do we play in the modern world? Are we an enabler of purchases or a facilitator for transactions? We play a much larger role in the world by enabling those that have no access to financial systems. We have the technology, people and brand to serve modern society. Today, we are a global tech company that connects everyone to endless possibilities, priceless possibilities.OverviewThe Data & Services team is a key differentiator for Mastercard, providing the cutting-edge technology and consulting services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Mastercard's Loyalty & Engagement products and services are leveraged by merchants and financial services clients across the globe to maximize the value of their customer relationships.Mastercard is a global powerhouse in customer loyalty with over 900 loyalty professionals globally operating hundreds of rewards programs for the world's largest brands. Our Loyalty Solutions include innovative technologies such as SessionM, Mastercard Rewards Services, Personalized Card Linked Offers, Pay with Rewards, Promotions, and Benefits and Insurances. By bundling these solutions with Loyalty Consulting, Innovation Services, Test & Learn, and Managed Services we provide unparalleled end to end capabilities to customers across Financial Services, Retail, Consumer Goods, Grocery and Convenience, Travel & Hospitality and Telco segments.SummaryLoyalty and Engagement places Mastercard in the heart of our customer's consumer engagement strategies. Our vision is to become the partner of choice for Issuers and Merchants leveraging our wide range of solutions to drive profitable consumer engagement and Mastercard Preference.The role is responsible for product and program management activities, overseeing program implementations as well as partnering with the country account team and D&S sales on business development opportunities.The person will be driving execution of commercialized (global and regional) products as relevant; develop & commercialise localized product and service capabilities through local partnerships; provide knowledge of local market landscape, regulatory implications on growth, identify new business development opportunities and manage existing program.The role reports to Division Lead (SEA) and manages multiple stakeholders across APAC region. The person will need to increase loyalty solution penetration, demonstrate creative commercialisation approach and shall be able to work independently. Can you demonstrate strategic thinking and how that applies to business objectives and business development activities? Do you have a proven track record in product management, go to market strategy and program management?The Role- Product Manager, Loyalty Solutions for the SEA is responsible for delivering financial results against set objectives for SEA division.- Work closely with regional product team and external partner in development & execution of new LS product & platform launches relevant to SEA market and provide timely feedback for further enhancement of the product/solution.- Work with divisional lead to build product GTM strategy, future roadmaps, commercialisation and cross-product integration leveraging market insights to differentiate from competitors.- Demonstrate creative approach to build a unique proposition by packaging multiple loyalty solution assets at a competitive price point.- Work with divisional lean in Identifying strategic and scalable partnership opportunities to develop new products/propositions and supported with a detailed business case to meet market demand and build a path for near future growth.- Manage existing programs effectively ensuring timely renewal of program and growth of program with no or mínimal disruption- Regular engagement existing clients and share the program success along with recommendation and identify the opportunity to x-sell/upsell of addons or enhancement of program.- Oversee new program imp


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Job Function:

Requirements

Manager, Product Management
Company:

Mastercard


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