Live Chat Specialist - Remote Work

Job Description:

Great Deals E-commerce Corporation is seeking a motivated and enthusiastic Live Chat Specialist to join our remote team in Cebu, Central Visayas, PH. As a part-time entry-level position, this role is perfect for individuals looking to gain experience in the e-commerce industry.

Responsibilities:
- Respond to customer inquiries and provide support through live chat
- Assist customers with product information, order status, and general inquiries
- Resolve customer complaints and issues in a professional and timely manner
- Collaborate with other team members to ensure a seamless customer experience
- Maintain a positive and energetic attitude while interacting with customers
- Meet and exceed performance metrics for response times and customer satisfaction

Requirements:
- No prior experience required, but a willingness to learn and adapt is essential
- Excellent communication skills, both written and verbal
- Ability to work independently and as part of a team
- Resilient and able to handle challenging situations with grace
- Energetic and enthusiastic about providing exceptional customer service
- Strong cooperation and adaptability skills
- Must have a reliable internet connection and a quiet workspace for remote work

Benefits:
- Training and professional development opportunities to enhance your skills
- Company-provided equipment for remote work
- Employee discounts on products and services
- Be part of a team that leads the industry through cutting-edge ideas and solutions

Equal Opportunity Statement:
Great Deals E-commerce Corporation is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.

Deadline to apply: ********

If you are a motivated individual with a passion for customer service and are looking to kickstart your career in e-commerce, we encourage you to apply for the Live Chat Specialist position with Great Deals E-commerce Corporation. Join our team and be part of a dynamic and innovative company that values your contributions and growth.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.