The Legal Operations Officer assists the Legal Operations Manager in providing support to the FDC Legal Team: General Counsel, Tax, Litigation and Corporate Governance leads. DUTIES AND RESPONSIBILITIES: General Administer and maintain the legal management system to ensure smooth and efficient operation of our legal department.Collaborate with the legal team to identify system requirements and implement necessary updates or modifications to meet evolving needs.Develop and maintain the system's organizational structure, user roles, permissions, and access controls, ensuring compliance with relevant regulations and best practices.Train legal department staff on system functionalities and ensure proper utilization of the legal management system.Troubleshoot and resolve any technical issues related to the legal management system, escalating issues as necessary to the appropriate technical support teams.Collaborate with IT and/or external vendors for system upgrades, new implementations, and integrations with other systems, ensuring seamless connectivity and data transfers.Regularly review system performance and usage analytics, generating reports and identifying areas for improvement or optimization.Stay up to date with the latest technology trends and emerging legal management system solutions to propose enhancements or updates to the existing system.Lead change management and adoption efforts for system updates or new implementations, working closely with key stakeholders to ensure successful implementation and user acceptance. Documents and Records management Files documents and records according to defined document filing and classification;Organize the filing and classification of documents and records according to the defined standards;Guards the retention period and safe disposal of documents and records; andMaintain active inventory of records and documents. Administrative Tasks Support the legal operations as to billing;Performs other duties and responsibilities that may be assigned by the General Counsel, Tax, Litigation, Corporate Governance leads and the Legal Operations Manager. TECHNICAL COMPETENCIES AND SKILLS: Strong technical skills and ability to navigate and efficiently utilize legal management systems and related applications.Excellent knowledge of legal department operations and processes, as well as legal technology trends and advancements.Proven track record of successfully implementing and managing legal management systems, including integration with other systems.Strong project management and organizational skills, with the ability to prioritize tasks and handle multiple projects simultaneously.Excellent communication and collaboration skills, with the ability to work effectively with legal professionals and technical support teams.Attention to detail and problem solving abilities to troubleshoot technical issues and identify solutions. QUALIFICATIONS: Bachelors degree in business, political science, legal management,or any closely related fields.Experience in Power BI, SQL, Excel are advantages but not required. Has experience in the field of legal and compliance systems.Preferably has experience in business operations and process flows but not required. Amenable to work on-site in BGC, Taguig (Monday-Friday).