#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world's most loved brands and be with awesome, diverse people.
Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
Premium workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company with 26 years of experience and more than 340+ industry awards
What is your mission
Conduct orientation sessions as well as plan and deliver the full training program (including product, soft skills and on-the-job training) for new hires
Develop new training programs / manuals, multimedia visual aids, and other educational materials
Have prompt and regular follow-ups on training programs delivered to evaluate training effectiveness
Evaluate the effectiveness of existing training programs and provide recommendations for improvement
Conduct Training Needs Analysis and develop programs to improve existing staff performance
Drive / co-drive service quality initiatives for continuous service standards improvement
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for
Preferable with 2 years of working experience in the related field is required for this position
Proficient in the use of Microsoft Office programs
Strong communication and interpersonal skills
Excellent presentation skills and training delivery, with knowledge of various training methodologies
Competent in e-content and design development, Excellent presentation skills and training delivery, with knowledge of various training methodologies
Excellent verbal and written communication skills in English and the language of the supporting market.
BeMore
Do you aspire for a rewarding career that lets you do more and achieve more?
Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world's most loved brands and be with awesome, diverse