Learning & Development Trainer (Manila)

#BeMoreDo you aspire for a rewarding career that lets you do more and achieve more Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!Top Reasons to work with TDCXAttractive remuneration, great perks, and performance incentivesComprehensive medical, insurance, or social security coveragePremium workspacesEngaging activities and recognition programsStrong learning and development plans for your career growthPositive culture for you to #BeMore at workEasy to locate area with direct access to public transportFlexible working arrangementsBe coached and mentored by experts in your fieldJoin a global company with 26 years of experience and more than 340+ industry awardsWhat is your missionConduct orientation sessions as well as plan and deliver the full training program (including product, soft skills and on-the-job training) for new hiresDevelop new training programs / manuals, multimedia visual aids, and other educational materialsHave prompt and regular follow-ups on training programs delivered to evaluate training effectivenessEvaluate the effectiveness of existing training programs and provide recommendations for improvementConduct Training Needs Analysis and develop programs to improve existing staff performanceDrive / co-drive service quality initiatives for continuous service standards improvementAny other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.Who are we looking forPreferable with 2 years of working experience in the related field is required for this positionProficient in the use of Microsoft Office programsStrong communication and interpersonal skillsExcellent presentation skills and training delivery, with knowledge of various training methodologiesCompetent in e-content and design development, Excellent presentation skills and training delivery, with knowledge of various training methodologiesExcellent verbal and written communication skills in English and the language of the supporting market.BeMoreDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world's most loved brands and be with awesome, diverse