JOB DESCRIPTION: Develop, design, and deliver training programs that align with operation's goals and enhance the skills of new hires and tenure operations personnel.Create engaging and interactive learning materials, ensuring they are relevant to the operation's needs.Conduct regular needs assessments to identify skill gaps and learning needs within the organization.Collaborate with operation department's heads and HR to understand specific team requirements and develop targeted training solutions.Monitoring and tracking of trainee's performance during and after their onboarding training.Helps in establishing and implementing refreshers and upskill trainings for operation personnel.May be assign to travel to different areas from time to time to train employees and ensure the training effectiveness and efficiency.Helps in implementing our NEO Program initiatives and training related to operations.Establish evaluation mechanisms to measure the effectiveness of training programs.Collect feedback from participants to continuously improve and enhance the learning experience.Maintain accurate records of training attendance, assessments, and certifications.Collaborate with internal stakeholders, including HR, department heads, and external training providers, to ensure seamless execution of learning initiatives. JOB SPECIFICATIONS: Educational Requirement: A bachelor's degree in human resource management, education, business, or a related field.Work Experience: At least 1 year of experience in training and talent development. JOB COMPETENCIES: Proven experience in designing and delivering training programsStrong analytical and problem-solving skills.Excellent communication and interpersonal skills.Familiarity with e-learning platforms and technology-driven learning solutions.Ability to collaborate with cross-functional teams and adapt to a dynamic work environment.Experience in delivering training to operations