The Lead Project Manager is responsible for overseeing the whole project, including serving as the escalation point of contact during project life cycle. Responsible for the project timelines, scope and budget. Provide leadership and mentorship with team members for support related to project management activities, phases, task and others.
DUTIES & RESPONSIBILITIES
Operational Tasks
Provides and monitors project timeline and secures customer acceptance.
Proposes and monitors project budget based on initial scoping conducted.
When needed, approves and proposes project change order; approves implementation plan and blueprint of the project.
Secures the following documentation:
Training Document
Business Process Requirement Documentation
Configuration Document
Works closely with the internal and external Project Stakeholder to ensure project is conducted within the budget and timeline committed.
Conducts the following activity during the project life cycle:
Training
Business Review
Configuration
Data Migration
Onsite and offsite assistance
Manages critical path of the project timeline and scope
Creates, modifies and releases the ISO documentation
Managerial Tasks
Coaches and mentors team members to ensure highest level of productivity
Ensures that performance evaluation of team members is conducted efficiently and in a timely manner
Works with team members in identifying competency gaps and collaborates with them in creating individual development plan
TECHNOLOGY STACK
GSuite
Zoho Project (Optional)
Zoho Analytics (Optional)
Project Methodology
Agile, Waterfall
SDLC
Scrum (Optional)
EDUCATIONAL BACKGROUND
Must have a degree in any business-related courses or any computer-related course
Must have Certified PMP or CMMI or CAPM
PREVIOUS WORK EXPERIENCE
Must have at least ten (10) years of experience in project management.
Must have at least ten (10) years of experience in implementation of IT products, services or solutions.
Must have at least five years of experience in a supervisory role, handling a team of at least eight (8) members
Must have prior experience in such industries as BPO, Telecommunications, Banking, Manufacturing and Utilities.
OTHER REQUIREMENTS
Must be amenable to work on hybrid set-up
Must be amenable to work in QUe