Lead Dialer Analyst

411 BPO

 

Is currently looking for:
 

LEAD DIALER ANALYST

 

Job Duties and Responsibilities:
List development for telephone campaigns using all available sources

Managing the leads using database management.

Increase pipeline volume, agent talk time, and conversion rates.

Optimize campaigns by measuring different ratios related to closing deals.

Track all activity and provide timely reporting against agreed performance metrics

Assist departments with extracting

data from dialerCollaborate with managers to ensure lead management initiatives meet departmental
needs

Enrich leads database.

Job Requirements and Qualifications:
ViCiDial experience desired

Expert skills in database management software, like SQL

Understanding of performance metrics

Personal Traits:
Strong organization skills

Ability to prioritize tasks to meet business requirements and deadlines

Ability to collaborate with others

Written and verbal English

Ambitious and enthusiastic