**Hi there! Thanks for stopping by**:Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place!We're looking for a Launch Coordinator to join our team. You will be responsible for providing support to new Lightspeed customers during their setup and onboarding. You will collaborate with the Lightspeed onboarding team to ensure all new merchants are set up for success!Our work has a direct impact on the customer journey and we pride ourselves on ensuring that all customers are treated with the highest level of professionalism and view us as a partner; their success as a business is our success as a company**What you'll be doing**:assisting with MPA completion- Taking care of of Merchant Processing Agreements and mapping agreements to opportunities in Salesforce- Utilizing secure systems to collect, audit, and store sensitive data, while working closely with our Underwriting team- Maintaining successful KPIs within your team- Collaborating with other departments to solve any related issues**What you need to bring**:- Strong written & verbal communication skills- An understanding of the sales process, including the imperative to move customers quickly in order to avoid customer churn- The ability to manage a body of work shared among a groupWe know that people are more than what's on their CV. If you're unsure that you have the right profile for the role... hit the 'Apply' button and give it a try!**What's in it for you?**:Come live the Lightspeed experience...- Ability to do your job in a truly flexible environment;- Genuine career opportunities in a company that's creating new jobs everyday;- Work in a team big enough for growth but lean enough to make a real impact.and enjoy a range of benefits that'll keep you happy and healthy:- Participate in the Lightspeed global culture- Competitive salary package- Flexible Work from Home policy- HMO for employee and 2 dependents- 15 days Vacation Leave and 10 days Sick Leave- Night differential (where applicable) and allowances- Health and wellness benefit of 7500PHP per year- Mental health online platform and counselling & coaching services- LinkedIn Learning licenseWe partner with Inform Group to employ our Lightspeed workforce in the Philippines. Inform Group hosts Lightspeed employees who enjoy the benefits of the Philippine labour code combined with the full career opportunities provided by Lightspeed.**Where to from here?**Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.**Who we are**:Lightspeed (TSX/NYSE: LSPD) powers the businesses that are the backbone of the global economy.Our one-stop commerce platform transforms and unifies digital and physical operations by enabling multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. With the Lightspeed commerce platform, merchants in retail and hospitality can build thriving businesses for the future.Headquartered in Montréal, Canada, Lightspeed is trusted by favourite local businesses, where the community goes to shop and dine in over 100 countries. Lightspeed has offices in Canada, the USA, Europe, and APAC.We're passionate about enabling people to do their best work. We dream big and we're looking for people who do the same. With us, career milestones happen often and we celebrate every one. Come work with us and find out where your career will take you at Lightspeed!
