At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
CBS and Markets Learning Coordinator Job Grade 5 The opportunity EY's people in more than 150 countries are committed to operating with integrity, quality and professionalism in the provision of audit, tax and transaction advisory services. We strive to help all our people achieve their professional and personal goals through an inclusive environment that values everyone's contributions, appreciates diversity of thought, fosters growth, and provides continuous opportunities for development. Recognized as one of Canada's top employers, EY continually strives to be a great place to work.
The Talent Development and Learning (TD&L) Team for EY Canada is seeking a personable and proactive individual to help us plan and deploy small and large-scale learning and networking events. The incumbent will work primarily with the Markets, Executive and CBS learning team but will also contribute to other service line initiatives.
Position description:
The Learning Coordinator (LC) is responsible for the coordination and logistics of Markets, Executive and CBS learning and processing Continuing Education (CE) credits. This role supports the Learning Services Specialist (LSS) and Learning Leader (LL) to design and deploy learning solutions to our internal clients.
The LC primary responsibilities include working with learning champions to ensure the processing of CE credits in EY's learning management system for learning related sessions. Additionally, submitting courses and scheduling offerings, managing participant rosters, communications and compliance and course deployment, including production and pre and post course activities.
The location of this position is open.
Key responsibilities • CBS and Markets calendar management: Send calendar invites and track responses
• Maintain shared mailbox for Markets and CBS
• SuccessFactors: create items, manage scheduled offerings, OTO submissions, attendance management, etc.
• Ongoing management of learner queries escalated from MyLearning as well as addressing questions as needed or triaging to the appropriate team member
• Prep all event logistics and coordinate with the event producer (includes training room and travel bookings for any in-person sessions)
• Invoice management
• Reporting on CBS external learning requests
• Prepare first draft of communications as needed (e.g. CBS Newsletter, calendar invitation)
• SharePoint site updates (multiple pages)
• Support all learning sessions offered by our team
• Liaise with the DAT and CAT teams as needed
• Collaborate with the wider TD&L learning team
• Other admin tasks as needed
Skills and attributes for success
• Experience in managing conference logistics, program deployment or project management
• Proficient in Outlook
• Proficient in Excel (filters, vlookups, pivot tables or Power Query).
• Proficient in Zoom, MS Teams, SharePoint and Office 360
• Experience with Learning Management Systems (LMS), particularly SuccessFactors, is an asset
• Strong attention to detail and impeccable communication skills
• Strong analytical, organizational and project management skills
• Great interpersonal skills and ability to build and maintain trusted relationships
• Willingness to work in a team environment
• Ability to manage multiple priorities independently during peak times
• Ability to take initiative and think through next steps / prioritize items to complete
• Flexible and adaptive to manage additional requests as required
This position may require overtime during peak times.
What we look for We are looking for candidates who are highly motivated, analytical, logical thinkers and have a very strong attention to detail and the ability to meet multiple and/or unexpected deadlines in a demanding environment.
What working at EY offers
At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.
We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you to decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:
• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that's right for you
About EY
As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Make your mark. Apply today.
EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.