L1 Infra Operations Support Analyst - Remote

Location: Quezon City (WFH, but must be amenable to work onsite if needed)

Schedule: Shifting

Qualifications:
- Obtained a Bachelor's Degree
- At least 1 years experience in supporting Infra Operations
- Must have LINUX OS experience
- Familiar with Ticketing Tools

Job Summary:
- Provide IT Operational Support to the Business and monitoring the Infrastructure and Services 24/7 shifting schedule, remotely connected through the Internet.
- The Infrastructure & Operations support analyst will remotely monitor, respond, escalate, report, and record infrastructure and operations equipment and resources status and availability.
These infrastructure and operations equipment and resources can be with the client or a provider of the client or the partner.
The tools and methods to be used will depend on the client or the partner.