Knowledge/Technical Writer

Location: BGC, Taguig (Hybrid, 10 days onsite per month)
Schedule: Shifting

Qualifications:
— Bachelor's degree in Computer Science, Information Technology, Business or equivalent preferred.
— 1+ years Technical Support or Service Desk experience with focus on team dynamics/building.
— 1+ years experience working with Knowledgebases, Process Documentation and Technical Writing.
— 1+ years experience in Training Documentation or Training Development, and Creating Job Aides, Presentations, Content Development for Web-Based Training.
— Must have a strong sense of urgency with the ability to multi-task in a fast-paced environment.
Excellent Communication skills (written and oral), customer service skills and — Project Management skills