**JOB SUMMARY**:
In general, the Key Account Manager (KAM) is responsible for directing and overseeing the unit's sales policies, objectives, and initiatives, executing the set short
- and long-term sales strategies evaluates effectiveness of current sales programs and recommends product or service enhancements to improve customer satisfaction and sales potential.
He must be familiar with a variety of the field's concepts, practices, and procedures relies on extensive experience and judgment to plan and accomplish goals, leads, and directs the work of his team.
**MAJOR RESPONSIBILITIES**:
- Determine annual unit and gross-profit plans by implementing sales and marketing strategies, and analyze trends and results.
- Establish sales objectives by forecasting and developing annual sales quotas for the unit territories, project expected sales volume and profit for existing and new products.
- Implement sales programs by developing field sales action plans.
- Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors.
- Maintain professional and technical knowledge by attending educational workshops, review professional publications, establish personal networks and participate in professional associations (related to the job nature).
- Contribute to team effort by accomplishing related results as needed.
- Plan to ensure achievement of unit's target, aligned with company sales policies and strategies.
- Manage, develop, coach, control and motivate the sales team under the unit to develop their skills and ensure that a high professional standard is achieved and monthly sales target and KPI target are met.
- Ensure targets are delivered through people management, performance review, reward and individual recognition.
Assess the strengths and weaknesses of the sales team and manage the sales program accordingly.
- Provide on-the-ground support for Sales Executives as they generate leads and close new deals.
- Meet with customers to discuss their evolving needs and to assess the quality of the company's relationship with them.
Develop and implement new sales initiatives, strategies, and programs to capture key demographics.
- Provide daily reports of field sales success and communicate the findings to superiors.
- Sell to existing and potential direct accounts as well as provide sales support to distribution partners to participate in closing and order or to facilitate and add value to the selling process.
- Develop, maintain, and execute the unit's plan.
- Continually assess current business distribution channels, develop, and evaluate their performance and manage conflict ensuring alignment with the unit's plans.
- Maintain data relative to partners, accounts and activities and will document customer interactions.
- Prepare reports periodically.
- Handle and monitor confidential and sensitive information.
**QUALIFICATIONS**:
- With Degree/Graduate in Engineering, Architecture, Business, Marketing, or related fields.
- Five (5) years of working experience in the same field.