Key Account Manager For It Services And Bpo Company/Las Pinas

Responsibilities:• Developing and sustaining solid relationships with key clients that bring in the most income for the company.• Addressing and resolving key clients' complaints.• Acting as the main point of contact between key clients and internal teams.• Supervising the account teams assigned to each key client.• Communicating and collaborating with the advertising, design, marketing, sales, and logistics Responsibilities:? Acting as the point of contact among executives, employees, clients and other external partners for the Managing Director? Manages diary, schedules meetings, and appointments? Prepare minutes of meetings attended, distributes and follow through? Researches and gathers data/information to prepare documents or proposals required by the Managing Director? Provide general administrative support to the Managing Director? Performs other functions & similar tasks as may be assigned from time to time.Qualifications:? Candidate must possess at least a Bachelor's Degree in any business or marketing course or equivalent curriculum? At least 5 years of working experience? Fluent in oral and written English communication? Knowledgeable and familiar in MS office applications to include Excel, Outlook and Powerpoint? Applicants must be willing to work in Taguig CitySkills:? Organized and keen on details? Excellent time management skills and in prioritizing tasks? Possesses professional demeanor, confidence and maturity? Trustworthy and can handle confidential matters diligently? Resourceful, proactive and can adapt to various situations? Strong analytical skills and sense of good decision-making? Strong leadership qualities and interpersonal skills and a team playerartments to ensure that key clients' needs are met.• Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.• Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.• Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.Requirements:• Bachelor's degree in business administration, finance, sales, or related field.• Proven experience in key account management.• Proficient in all Microsoft Office applications as well as CRM software.• The ability to build rapport with key clients.• The ability to handle multiple client accounts.• Strong negotiation and leadership skills.• Exceptional customer service skills.• Excellent communication skills.• FMCG background