Jr. Engineer / Quezon City / Php 20-25K / On Site Reporting

KEY ROLES:
- Assist customer's concerns and queries
- Repair and document any equipment from the client, both under warranty and chargeable.
- Monitor status of engineering during projects.
- Coordinate with customers in order to fulfill customer needs and satisfaction.
- Create accurate reports and possible recommendations to customers.
- Create turnover documents for sales and customers.
- Create and save backup files for the alignment of equipment.
- Handle remote support to clients
- Ensure all received cases are properly recorded and reported.
- Proper handover of cases to the co-tech support engineer
- Monitor and report any defects in individual tools, special tools, project equipment, software, etc.
- Report to the engineering assistant manager or manager for issues encountered in rendering the job.


MINIMUM QUALIFICATIONS:
- Bachelor's Degree in Electronics, Electrical, or other related fields
- Preferably with IT related background
- Can work overtime and night shifts
- High-level of attention to detail
- High-level customer care approach
- High-level technical and analytical skills
- Decisive and high level of confidence
- Innovative, flexible, and adaptable to new technologies
- Proficient and able to use various software user interface (UI) variety
- Result-driven individual
- Good communication skills both oral and written
- Allowed to travel on short notice

LOCATION: Quezon City
SALARY: Php 20,000 - Php 25,000 (negotiable)
ARRANGEMENT: On site reporting

NOTE: This is DIRECT hiring / NOT under Agency