Japanese It Coordinator

THE ROLE:

The Case Manager is responsible for resolving all technical and non-technical

issues related to services, through liaising with our customers and local providers.

The suitable candidate will identify and establish new processes and continuously

optimize existing ones,

THE RESPONSIBILITIES:

• Work together with a team of Network Engineers towards a common preset

goal

Act as first-line support person for internal and external partiesResponsible for Network & Data Communication SystemsCustomer Excellence (internal/external customer engagement and
relationship management)

• Should be customer support ordinated candidate, should have very good

knowledge of customer service processes.

Good knowledge of ITIL Framework.
MUST BE A JAPANESE SPEAKER - N3 TO NATIVE LEVEL Summary of role requirements:
Flexible hours available
No experience required for this role
Working rights required for this role
Expected salary: ?120,000 per month