Japanese Bilingual (Manila)

Update and maintain various systems/tools per standard process documentation which may include:Execute transactions without minimal direction, enter data and retrieve information from group specific system (all new hires might require some direction initially)Audit own data entry for accuracy and make required correctionsConduct data verificationRespond to various requests for information, as needed. Escalate to supervisor as appropriate.File, archive and retrieve documents (paper-based and electronic) using filing standardsProduce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for syntax, grammar, and punctuation.Respond to information requests by searching, summarizing research results, and compiling in requested formatMay coordinate the work of a small team in areas of high-volume transaction processing and/or the training/education of new and/or more junior team members on operation procedures and policiesFollow established policies, procedures, and methodsMay serve as technical and functional resource or super users to other team membersParticipate in process improvement initiatives or special projects as assignedMeet established goals and objectivesBecome a subject matter expert for complex processesDocument all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis.