It Technical Support

Education: A degree or certification in Information Technology, Computer Science, or a related field is preferred.

Experience: Proven experience in a technical support or helpdesk role, ideally in an IT or corporate environment.

Skills:

Strong troubleshooting and problem-solving skills.
Familiarity with common operating systems (Windows, macOS, Linux) and office software (Microsoft Office, Google Workspace).
Knowledge of basic networking concepts (TCP/IP, VPN, DNS).
Proficiency with ticketing systems and remote support tools.
Good interpersonal skills and a customer-focused approach.