It Technical Support

**Desktop Support Engineer** is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance.
The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems.
When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
**Qualifications**:

- Must have at least 1y experience in IT Support
- Open for Project based employment (1yr renewable contract)
- Flexible in terms of working schedule (morning, mid and night shift)
- Willing to render OT during weekend/restday if needed
- Must be willing to work in Mactan International Airport, Mactan Cebu

**Job Type**: Fixed term
Contract length: 12 months

Schedule:

- 8 hour shift

Application Question(s):

- Are you willing to work in Mactan Cebu?
**Education**:

- Bachelor's (preferred)

**Experience**:

- IT Support: 1 year (preferred)