It Technical Specialist

Qualifications:

- Graduate of Information Technology or equivalent
- At least 3 years of work-related experience
- Knowledgeable in Linux-based application systems
- Excellent problem-solving and troubleshooting skills
- Software maintenance and testing capability
- Customer-service focus
- Collaborative mindset. A team Player
- Hands-on problem-solving ability

Job Description:

- Installs, modifies, and makes minor repairs to computer hardware
- Maintains system functionality by testing computer components
- Helps in designing and layout of networks
- Maximizes computer systems capabilities by studying technical applications and making recommendations
- Confirms program objectives and specifications by testing new programs and updates when necessary, comparing them with established standards, and making modifications
- Installs and updates software and necessary applications for workflow
- Trains users on new software in person or through a variety of tutorial channels, including self-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers