URGENT HIRING!
As a IT Systems Specialist, you will be responsible for aligning and supporting our IT environment with the dynamic changes of the e-learning market and our fast-paced developing company.
DUTIES & RESPONSIBILITIES Provide timely and efficient Tier 1 and Tier 2 technical support for hardware, software, and network issues.Assist with the installation, configuration, and maintenance of IT equipment such as desktops, laptops, phones, and network devices.Create, review, and deploy IT policies.Create, set up, and manage policies for the network – Cisco Meraki.Manage and provide data to HR, Legal, and Finance departments.Work closely with vendors, contractors, and other third-party partners.Maintain documentation for hardware and software purchases/usage.Train employees in new systems, software, and IT policies.Manage Microsoft 365, Azure Entra ID, SharePoint, and Intune.Manage the Azure Infrastructure.Monitor backup jobs and ensure backup integrity.Actively search for bottlenecks in IT and develop solutions for problems.Run projects and take ownership of projects.QUALIFICATIONS Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.Proven experience as an IT Specialist, System/Network Administrator, or similar role - minimum 3 years.Knowledge in Microsoft 365 Apps, SharePoint, Entra ID, Endpoint Manager (Intune), and MS Defender.Knowledge of Azure Services (VM, vNet, SA, App Services, and Insights).Microsoft 365 and/or Microsoft Azure certifications.Knowledge in networking and networking setup (VLAN, WAN, WIFI).Experience in working with helpdesk tickets, escalations, and performance tracking.Great problem solver with the ability to think outside of the box for problems on a day-to-day basis.Project and time management skills.Team player.Good verbal and written English skills.Experience in a multinational environment is a plus.PREFERRED MS Certified at least MS900/AZ900/SC900.Knowledge of scripting languages and automation tools (WorkFlows and Power Automate).Familiarity with PEZA regulations and ISO 27001:******** :2022.PERKS & BENEFITS Work schedule is dayshift from 10AM-7PM (Open for Hybrid).HMO coverage of employee, plus 2 dependents with 150K coverage each.10 Leave Credits upon start of employment.Monthly Transportation Allowance.Yearly & Quarterly Employee Engagement Events.Beer Fridays, where we all gather on the last hour of the day to eat, hang out, play games with cash prizes, and drink beer!Free Parking.Work-Life Balance.Friendly & supportive work environment.WANT TO LEARN MORE ABOUT US?
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