Why ClearSource?
ClearSource is a people-driven company focused on delivering exceptional customer experiences every day! We truly believe in our Core Values – Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy. They define ClearSource's DNA and make us a great company to work for. We support all our people in helping them realize their greatest potential.
ClearSource is looking for an exceptional IT System Administrator to work with our Global IT Team. If you are enthusiastic and have expertise in fostering a secure and efficient IT environment and want to join a company with a fantastic work culture, then this opportunity is for you! Enjoy these outstanding perks and benefits: Medical and dental Insurance (with free dependents) Group life insurance Paid time off (PTO) Passionate, energetic & innovative work culture Manage and maintain all aspects of the organization's IT infrastructure, including servers, applications, cloud services, and storage systems. Monitor system performance and troubleshoot issues to ensure maximum uptime and efficiency. Conduct regular audits and assessments to identify areas for improvement and implement necessary upgrades or changes. Technical Support Provide technical support to end-users, including troubleshooting hardware and software issues, installing updates, and resolving connectivity problems. Respond to support tickets and inquiries in a timely and professional manner, ensuring high levels of customer satisfaction. Develop and maintain documentation such as knowledge base documentation, and training materials to empower end-users to resolve common issues independently. Security Management Implement and maintain security measures to protect the organization's IT systems and data from unauthorized access, breaches, and cyber threats. Develop and enforce IT security policies and procedures, ensuring compliance with industry regulations and best practices. System Administration Administer user accounts, permissions, and access levels across various systems and applications. Manage software licenses and ensure compliance with licensing agreements. Perform regular backups and disaster recovery procedures to safeguard critical data and ensure business continuity. Technology Evaluation and Planning Research and evaluate new technologies, tools, and solutions to improve the organization's IT infrastructure and operations. Collaborate with other IT team members and stakeholders to develop IT strategies, roadmaps, and budgets. Participate in the planning and implementation of IT projects, ensuring alignment with organizational goals and objectives. Why ClearSource?
ClearSource is a people-driven company focused on delivering exceptional customer experiences every day! We truly believe in our Core Values – Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy. They define ClearSource's DNA and make us a great company to work for. We support all our people in helping them realize their greatest potential.
ClearSource is looking for an exceptional IT System Administrator to work with our Global IT Team. If you are enthusiastic and have expertise in fostering a secure and efficient IT environment and want to join a company with a fantastic work culture, then this opportunity is for you! Enjoy these outstanding perks and benefits: Competitive salary Medical and dental Insurance (with free dependents) Group life insurance Paid time off (PTO) Outstanding career growth Passionate, energetic & innovative work culture Friendly, team-driven environment Skills and leadership development What you will do as an IT System Administrator Infrastructure Management Manage and maintain all aspects of the organization's IT infrastructure, including servers, applications, cloud services, and storage systems. Monitor system performance and troubleshoot issues to ensure maximum uptime and efficiency. Conduct regular audits and assessments to identify areas for improvement and implement necessary upgrades or changes. Technical Support Provide technical support to end-users, including troubleshooting hardware and software issues, installing updates, and resolving connectivity problems. Respond to support tickets and inquiries in a timely and professional manner, ensuring high levels of customer satisfaction. Develop and maintain documentation such as knowledge base documentation, and training materials to empower end-users to resolve common issues independently. Security Management Implement and maintain security measures to protect the organization's IT systems and data from unauthorized access, breaches, and cyber threats. Develop and enforce IT security policies and procedures, ensuring compliance with industry regulations and best practices. System Administration Administer user accounts, permissions, and access levels across various systems and applications. Manage software licenses and ensure compliance with licensing agreements. Perform regular backups and disaster recovery procedures to safeguard critical data and ensure business continuity. Technology Evaluation and Planning Research and evaluate new technologies, tools, and solutions to improve the organization's IT infrastructure and operations. Collaborate with other IT team members and stakeholders to develop IT strategies, roadmaps, and budgets. Participate in the planning and implementation of IT projects, ensuring alignment with organizational goals and objectives. What ClearSource Needs from You With at least 3 years minimum relevant experience Bachelor's degree in computer science, Information Technology, or any related field. Proven experience as a Systems Administrator or similar role. Experience in M365 suite administration, Microsoft Entra ID, Azure, MDM (Intune), Autopilot and AWS services and google workspaces. Scripting skills such as PowerShell, Bash, and command line. Windows Server deployment, storage services, administration, backup and recovery solutions. In-depth knowledge of IT systems, including hardware, software, networking, and security principles. Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work independently and collaboratively in a fast-paced environment. Relevant certifications (e.g., Microsoft Certified Systems Administrator (MCSA), M365 Certified Endpoint Administrator Associate, Cisco Certified Network Associate (CCNA), are a plus. If referred by a ClearSource Employee, please provide name of the referrer. * Are you currently studying?* What is your Highest Educational Attainment?* How many years of call center experience do you have?* How many years of relevant experience do you have in the role you are applying for?* Are you willing to work in a shifting schedule/routine schedule?* Are you willing to work onsite?* When is your earliest employment availability?*
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