It Support (Sap Modules)

_**ComWorks Inc. - Is a leading information communications technology company that provides products and solutions for corporate, home, SME, and consumer markets served through its divisions and extensive distribution network. With a nationwide scope and constant drive, we continuously bring new solutions to our markets through the most innovative means.**_**Responsibilities**:- Provide technical support to business units, and outlets, and the accounting department maintains and monitors the Accounting System.- Managing any technical issues related to connection, access, etc. required for reporting by itself or with the respective team.- Act as SPOC for POS, Click store, Sari Mall, and ELP customers.- Conduct 1st level troubleshooting for related concerns such as username/password, Pages, Block, Prices, Item Master data, app name, API connection error, and others.- Assess issues and escalate to 3rd party if needed.- Work with developers for related issues.- Document related processes and policy.- Handle radius authentication errors, pins, and uploading.- Work with a cross-functional team when there are projects and or processes that need to sort out.- Keep records of the changes made and scheduling updates.**Job Qualifications;**- Bachelor's and University Degree in Computer Science, Technical, Engineering, Information Systems, Information Technology, or equivalent.- At least 2 years of working experience in the related field is required for this position.- **Strong background in SAP B1**, **Crystal Report, and TSQL. (essential)**:- **Know-how in Documentary Practices SAP Authorization Concept.**:- Excellent customer management skills with strong customer-facing experience.- Ability to judge customer situations and projects regarding implementation success concerning strategic support planning- Problem management and change management tools.- Excellent interpersonal skills.- Ability to individually own and execute identified work.**If you are an interested applicant, please attach your most updated CV here as PDF or Word Document.****Job Types**: Full-time, Permanent**Benefits**:- Company events- Free parking- Health insurance- Opportunities for promotion- Promotion to permanent employeeSchedule:- Day shift- Monday to FridaySupplemental pay types:- 13th month salary- Overtime payAbility to commute/relocate:- Quezon City: Reliably commute or planning to relocate before starting work (required)