It Support

This is a remote position.
About the Client:
MoneyHero Group aims to be Asia's #1 trusted source of information and education on financial management using digital technologies to empower people to build healthier financial lives and to provide value to our partners. We have a culture of independence, transparency and trust.
Job Summary:
We are looking for a customer-and-end-user obsessed, detail-oriented, and pragmatic self-directing person to work with us in the role of IT Support Specialist.
Responsibilities: Help set up, support, and maintain end user computing environments,
Support requests for accessing resources and granting entitlements according to company policies.
Troubleshoot user issues and pass it to a resolver group if appropriate.
Provide regional support for Gsuite, Microsoft and other tools.
Support planning and project execution for strategic IT environment initiatives.
Requirements Have a few years of experience providing technical solutions to end-users Like to work across the breadth of different technologies and learn new things every day
Are empathetic towards the needs of your customers,
Can think out of the box to provide solutions while preserving the integrity of the operating environment
Must have Fiber Optic internet with at least 25 Mbps bandwidth
Must have a backup desktop or laptop with the latest OS
Must be able to work following Singapore local time Benefits
WHAT WE OFFER:

Great Place to Work-Certified Company

Premium HMO

Holistic employee experience

Work-from-home and hybrid work setup

Rewards and incentives

Monthly engagement activities

Career advancement opportunities

Paid referral program

#J-18808-Ljbffr