It Support Engineer

JOB RESPONSIBILITY: Prior experience in a corporate IT environment with desktop/laptop troubleshooting and remote tools.Knowledgeable in network, voice, and server troubleshooting; risk management, diagnosing and resolving hardware, network, and software failures.Experience in handling and processing reports for 1st and 2nd support lines (Help Desk, CC, Service Desk Plus).Proficient in accessing and troubleshooting issues remotely on a global scale. QUALIFICATIONS: Bachelor's Degree holder in Information Technology, Computer Science, or any related courseMinimum of 4 years experience as an IT Support EngineerMust have experience with Active Directory and IT ticketing systemAmenable to report onsite (Taguig and Antipolo office), Shifting schedule