It Staff

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Southwestern University Medical Center is looking for a driven IT Staff who can provide overall support on IT operations and implementation of initiatives:

Duties and Responsibilities:

General:
1. Provides assistance to the IT Manager in the preparation and implementation of both departmental and company-wide IT operations and related budget for business applications and associated services.
2. Provides assistance to the IT Manager in timely recommendation of appropriate solutions, whether application enhancements or administrative procedures, in order to address business operational issues.

System Administration:
1. Install and update applications in servers, establish and maintain application user accounts, create and modify application forms and reports.
2. Test new versions of applications prior to deployment and ensure features meet users' requirements are that there are not issues as per approved user requirement.
3. Perform data archiving and retrieval for applicable systems.

Application Support:
1. Provides 1st level support for all applications (including related devices) being used by the organization.
2. Documents, escalates and follows up until resolution to the service provider all system issues that cannot be resolved within the IT department.
3. Develop and executes scripts in order to perform data correction or extraction wherein the required task are not available within the system.