It Service Desk - Qa

Details of the offer

Location: Eton Centris, QC (ONSITE)

Shift Schedule: Shifting schedules

Qualifications:
Bachelor's Degree holder
2-4 years' experience in ITSD Quality Assurance role in the BPO setting
Strong client/stakeholder management experience
Familiarity with customer service software and quality assurance monitoring tools
Strong background with QA methodologies
Experienced with performance metrics and KPI analysis
Willing to work on-site and shift schedules
Can start ASAP

Nominal Salary: To be agreed
Source: Whatjobs_Ppc

Requirements

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