It Service Desk

Details of the offer

Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).
Experience in Windows & non-Windows Operating environment
Recommend and apply solutions, including on-site repair for remote users
Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.
Determine and execute system reconfiguration needs.
Establish end user service level agreements.
Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users.
Supervise complaint ticketing system and follow timely resolution of all work orders.
Demonstrated ability to provide user support by means of remote access tools.
Provide status update to the ticketing tools in a timely manner.
Analyze completed end user device requests and incidents to identify and recommend process improvements and identify any process compliance issues.
Monitor and repair all IT / office equipment and tools and make sure that all software systems are running smoothly.


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Requirements

Application Security Manager

MINIMUM REQUIREMENTSEDUCATION :Bachelor's Degree in computer science, engineering, or relevant field.EXPERIENCE :At least 5 years of experience in informatio...


Dempsey Resource Management Inc. - National Capital Region

Published 19 days ago

Devops Engineers (Hybrid)

Qualifications: Bachelor's or Masters' degree in computer science or equivalent is required.5+ years minimum hands-on experience with cloud platforms4+ years...


Hunter'S Hub, Inc. - National Capital Region

Published 19 days ago

Ax12 Erp Application Specialist (Hybrid)

Job Summary: The ERP Application Specialist (AX12) will be responsible for the administration, maintenance, and optimization of the AX12 ERP system. This ro...


Blaseek - National Capital Region

Published 19 days ago

L3 Network Engineer (Dayshift) - Makati City

Scope of Work: L3 Network Engineer Deployment and connectivity of Internet link at Site in coordination with ISP Software Upgrade, Installation and initial ...


Strategic Networks Inc. - National Capital Region

Published 19 days ago

Built at: 2024-11-23T18:30:10.773Z