Job Responsibilities: Lead multiple teams of offshore IT engineers and resources for Fortune 100 Companies in the United States.Act as point of contact and escalation for client managers the offshore resources report to.Actively work with Sales Team and Clients to find opportunities to grow the engagement.Coordinate and ensure proper onboarding and offboarding of resources with the different client groups.Possible client on-site/onshore assignment for client engagement meetings and presentations.Prepare and present regular operations reports to key client and internal stakeholders. The report includes financial metrics and trends, recruitment and human resource metrics, individual team performance metrics, issues, and risk management.Manage and communicate client process and policy changes and ensure that all offshore resources are in compliance with the changes.Coordinate with different client and internal groups of the organization to discuss and resolve individual issues of the different offshore resources.Conduct performance reviews and appraisals of offshore resources.Conduct technical interviews of candidates prior to submitting their profile for client review.Ensure that any issues or blockers encountered by the offshore team are resolved immediately and the impact to the client is minimized. Communicate such issues and risks to the client.Qualifications: Graduate of Bachelor of Computer Science, IT, Engineering, or relevant Science course.Excellent written and oral communication skills.At least 10 years' experience in Software/Applications Development in an IT Services industry.At least 5 years' experience of leading and managing a team of 10 or more members.Experienced in creating and presenting reports.Must have strong Software/Applications Development experience and background.Project Management experience is an advantage.Work Schedule: Mid-Shift (3pm to 12am MNL Time)
Work Setup: Hybrid (2-3x a week at the office)
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