It Service Delivery Lead

Details of the offer

Responsibilities

assigned by the immediate manager.
Qualifications: Bachelor's Degree inputer Science, Engineering or related field 5 or more years of IT Experience Preferably with previous leadership experience in IT industry Experience in any of the following technical skills: Information Security / Cybersecurity Systems/Applications Delivery Platform Services Software or Data Engineering DevOps Engineering Proven leadership & people/talent management capabilities. Excellent escalation handling, coaching, planning, organizing and performance management skills. Able to build and maintain honest, ethical and fair relationships with direct reports, peers, and supervisors. Able to function as an organizational change agent and see beyond current situations towards enterprise-wide higher-level process and systems improvements Demonstrated project management & planning skills; balances strategic skills with tactical execution skills Strong analytical & metrics management skills Strongmunication skills - verbal, written & presentation; ability to adapt content to various audiences;municates effectively at all organization levels. Proven interpersonal skills: ability to build relationships, engage and influence others, work with a diverse internal and international customer base Amenable to work on designated shift schedule (mostly mid and/or night shift ) Amenable to work on a hybrid set-up (3x onsite per week); office is located in UP Ayala Technohub, Quezon City Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $ trillion (US$ trillion) in assets under management and administration, including total invested assets of $ trillion (US $ trillion), and segregated funds net assets of $ trillion (US$ trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We aremitted to fair recruitment, retention, advancement andpensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable amodation during the application process. All information shared during the amodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable amodation in the application process, contact recruitment@manulife. Job ID JR********


Nominal Salary: To be agreed

Source: Grabsjobs_Co

Job Function:

Requirements

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