About the Role
SolidLeisure Solutions Inc. is seeking an experienced IT Operations Engineer (Mandarin Speaking) to join our dynamic team in our Bonifacio Global City Taguig City Metro Manila office. This is a full-time position where you will play a crucial role in ensuring the smooth and efficient operation of our IT infrastructure.
What You'll Be Doing Provide technical support and troubleshooting for our employees and internal systemsMonitor and maintain the performance and availability of our IT systems, networks, and serversImplement and manage software and hardware upgrades, patches, and configurationsCollaborate with cross-functional teams to identify and resolve IT-related issuesDocument IT processes and procedures to ensure knowledge transfer and consistencyProvide Mandarin language support and communication for our international clients and partnersWhat We're Looking For 3-5 years of experience in an IT operations or technical support roleStrong understanding of IT systems, networks, servers, and infrastructureProficiency in Mandarin and English languages, both verbal and writtenExcellent troubleshooting and problem-solving skillsPrevious experience with Linux, Lark, and Prometheus (preferred)Ability to work effectively in a team and communicate technical information to non-technical stakeholdersCertifications in relevant IT technologies (e.g. ITIL, CompTIA, Microsoft, etc.) would be an advantageWhat We Offer Competitive salary and performance-based bonusesComprehensive health and wellness benefitsOpportunities for professional development and career advancementCollaborative and supportive work environmentFlexible work arrangements and work-life balance initiativesAbout Us
SolidLeisure Solutions Inc. is a leading provider of innovative IT solutions and services. We are committed to driving digital transformation and empowering our clients to achieve their business objectives. With a strong focus on customer satisfaction, we continuously invest in our people, technologies, and processes to deliver exceptional service and support.
If you're ready to take your IT career to the next level, we encourage you to apply now!
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