It Helpdesk

Basic Purpose:

- Provide first hand technical support to Head office and store users.
Troubleshoot problems and advise on the appropriate action via phone, remote connection and/ delegates tasks to Technical Support Staff.
Major Responsibilities:

- Provide 1st level of hardware, software & user support via phone & remote connection thus resulting to users continuous of work
- Serves and act as mirror in the absence of his Technical Supervisor and of her co-team at all times
- Ensure the updates given by ETP are fully tested and working properly before installation to all stores.
And all users are able to use the new installed system efficiently.
Job Qualification:

- Graduate of any IT related course
- Working knowledge of fundamental operation of Win7,Win8, MS Office, and Open Office
- Basic knowledge in PC troubleshooting and other IT equipment
- Working knowledge on MS SQL
- Analytical and able to deep isolation of hardware and network problem
- Good in oral and written communication skills
- under manpower coop

**Job Type**: Temporary
Contract length: 4 months

**Salary**: Php14,000.00 - Php15,000.00 per month

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay

Ability to commute/relocate:

- San Pedro, Laguna: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Did you attached your resume?
- Are you willing to be assigned in San Pedro Laguna?
**Education**:

- Bachelor's (required)