It Desktop Support

QUALIFICATIONS: Graduate of Any Bachelors Degree courseWith 6 months experience in IT Technical/Desktop SupportLocation: Mindanao Distribution CenterOnsite work setupMon-Sat 8am to 5pm DeskSide Support Responsibilities: Install desktop OS, messaging client, applications such as Adobe Acrobat, WinZip as per requirement and add or remove accessories, peripherals or mobile devices and configure PCs.Troubleshoot and resolve desktop incidents.Manage disk and folder sharing and permission settings on desktops.Handle printer problems at users' desktopsAssist users in accessing applications.For MAC, Provide all installations, de-installations, cascades, moves, adds and changes for all deskside equipment, software and related services at designated locations.Manage Delivery/shifting/install printers to locations along with Print partnerHelpdesk provided to handle 1st level calls and onsite troubleshooting support