It Business Systems Support

Outline of Role:

Provide support to the Director of Finance and Business Systems; anything to do with IT, and tech systems. From Excel data spreadsheet analysis, reporting, maintenance on our tech stack as listed below



Requirements:
1. Solid experience in the following software/program:
- Microsoft 365 for emails/ document storage
- Netsuite for our ERP
- Hubspot
- Umbraco
- Netstock



2. NetSuite Support
While we utilize a lot of NetSuite someone that understands the basics of NetSuite through and through so they can provide suggestions and solutions.

Some of the tasks that will be involved:
- Create basic complex saved searches
- Redesign forms
- Generate reports for data analysis
- Small system improvements by new fields
- Other System maintenance.
- Importing data into Netsuite i.e. Price increases, and other customer data updates


3. Problem Solving Website Integrations
We have a few things we can check in the integration settings with our integration of NetSuite and Umbraco our CMS. Troubleshooting
these integrations and checking all fields are correctly populated to make sure issues are resolved.


4. Implementing New Systems
Helping out to implement and integrate systems like WMS, Ask Nicely, Bill Automation, HubSpot Integration, NS Manufacturing module and NetSuite Analytics .
Warehouse. This will involve a lot of data cleansing, tidying, and prepping.


5. Excel spreadsheets
Creating spreadsheets from existing data, creating pivot charts, for data analysis for other team members.