It Associate

Installs POS terminals, MSPG terminals, user workstations, servers and other IT-related equipment as approved by his Area Manager or that of Head Office.- Conducts regular checking of IT assets in the branch to ensure compliance with agreed uptime.- Performs first-level troubleshooting and repair of IT assets in the stores, both mall-based and offsite.- Ensures that all reported incidents and service requests are fulfilled within the approved service level agreement.- Ensures maintenance of good housekeeping in the IT Office including the safekeeping of tools provided for their daily operations.- Assists 3rd party personnel during the resolution of escalated incidents, preventive maintenance of IT equipment, survey for network projects, and others as directed by head office.- Collaborates with service customers thru branch meetings and pep-talks to be well-informed of store events and expected support from Branch IT.- Performs other IT-related duties deemed necessary for business continuity.**Education & Experience**:- Degree holder of any computer-related course.- At least 2-year relevant work experience.- Willing to travel across branches.- Knowledge on POS systems is an advantage.**Job Types**: Full-time, Permanent