Position Overview: An IT and Cloud Engineer is responsible for designing, implementing, and managing an organization's IT infrastructure and cloud-based systems.
Work Schedule and Arrangement: 9:00 PM - 6:00 AM, Onsite
Office Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu
Key Responsibilities: Technical Assistance: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Offer timely technical support and teach users how to utilize computers correctly.Respond to queries either in person, over the phone, or through email.Diagnose and resolve technical hardware and software issues.Troubleshoot network connectivity issues.System Management: Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.Ensure security and privacy of networks and computer systems.Documentation and Training: Document technical knowledge in the form of notes and manuals.Provide support for the implementation of new technologies.Task Coordination: Work within a ticketing system to manage and prioritize tasks efficiently.Requirements: Graduate of at least 2-Year Associate programs.3-6 months of experience in Helpdesk, or OJT/internship.Knowledge and experience in Active Directory.Basic Networking skills.Advanced computer and software troubleshooting skills.Proficiency in Gsuite.Printer and Scanner Troubleshooting skills.Salary and Monetary Benefits (in PHP): Monthly salary of 16,000 PHP.New hire bonus of 5,000 PHP.Risk allowance of 2,000 PHP.Perks and Other Benefits: Paid Training Period.National Philippines and USA holidays are observed.Paid time off—public holidays, vacation, and personal time off.Robust and effective Government Benefits Administration.Lactation breaks (for breastfeeding moms).Discounted optical services with our partner clinic.Free lunch/dinner and unlimited coffee and ice cream daily (for onsite employees).Free Health insurance with one (1) free dependent.Free Life insurance.Free Accident insurance.Relocation allowance for new hires (from outside Cebu).Company-sponsored outings.Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga).Our Recruitment Process: Candidate Application Form.General Assessment.Phone Screening.Technical Interview.Reference Check.Job Offer.Training.Disclaimer for Salary Ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower.
PRO TIP: prepare for that interview and impress the hiring managers!
For more information about our company, visit our website: www.medspecialized.com
#J-18808-Ljbffr