Intake Coordinator

We are seeking a dynamic and detail-oriented Intake Coordinator to join our team. The ideal candidate will have a strong background in customer service, experience with insurance verification, and the ability to effectively communicate and engage with patients. This role is crucial in ensuring a smooth and efficient intake process for our healthcare services.
Key Responsibilities:
• Insurance Verification: Check and verify patient insurance information using Medicare website and various insurance portals.
• Patient Interaction: Communicate with patients to gather necessary information, educate them on healthcare products, and address any questions or concerns.
• Detail-Oriented Tasks: Maintain accurate and detailed records of patient interactions and insurance verifications.
• Customer Service: Provide exceptional customer service, ensuring a positive experience for all patients.
• Effective Communication: Clearly and effectively communicate with patients, healthcare providers, and insurance companies.
• Engagement: Build rapport with patients and engage them in a friendly and professional manner.
Tools and Technologies:
• Medicare website
• Insurance portals
• ClickUp
• WebPT
• Google Suite
Qualifications:
• Proven experience in checking insurances and interacting with patients.
• Strong customer service background.
• Excellent communication skills, both verbal and written.
• Detail-oriented and organized.
• Proactive and a go-getter attitude.
• Familiarity with the tools and technologies listed above.