Insurance (Dayshift) - Csr

Job Responsibilities:

*Handle customer concerns, complaints, and inquiries through various communication channels, including phone, email, and chat.
*Maintain detailed records of customer interactions, transactions, and resolutions.
*Adhere to company policies and regulatory guidelines while assisting customers with insurance-related matters.

Key Qualifications:

*Candidates with 1 year of BPO experience and a minimum of 2 years in college OR college graduates with no BPO experience.
*Strong communication skills, both written and verbal.
*Customer-centric mindset with a commitment to delivering exceptional service.

What's In It For You?

*Competitive Compensation: A competitive salary package that recognizes your skills and dedication.
*Day Shift Schedule: Enjoy the perk of working during regular business hours, allowing for a better work-life balance.
*Health Coverage: Comprehensive health insurance and HMO.
*Paid Training: Enhance your skills and knowledge through paid training.
*Financial Security: Access to retirement and provident funds.
*Wellness: Enjoy access to fitness memberships for a healthy work-life balance.