Job Description Key task will be to focus on managing end to end Inside Sales/Lead Gen operationsThe Inside Sales supervisor will be mapped to a specific GEO / Vertical of Startek and will focus on selling / setting meetings for the Sales persons with influencer / decision maker of the Potential Prospect (Client) The Inside Sales supervisor role is a Customer-facing role (C-level, Directors, and VPs) over phone and other channels. The Inside Sales supervisor should have experience of selling services and solutions in any market. The Inside Sales supervisor should be aware of Customer Experience technologies and the typical CX challenges that CXO's have to deal with. The Inside Sales supervisor is expected to articulate Startek Services/Solutions, messaging and positioning to the target customers and help sales in winning new business and achieve personal KRA's set. Identifying the decisionmakers and decision influencers in the prospective companies.Introducing services for Contact Center, Customer Experience and Omnichannel with decision makers.Generate interest via outbound cold calls, email campaigns, marketing emails.Generating contacts using LinkedIn, Salesforce Navigator, Zoominfo and maintaining details of clients prospects. Planning and managing Email campaigns, LinkedIn connection requests, Cold Calling, and prospects to set up appointments.Research and develop database of qualified prospects aligned to organizations strategy and launch personalized outreaches to engage with themProspect, develop, up-sell, cross-sell and generate new business opportunities for Staretk in the assigned accounts / territory. Maintain a consistent and accurate sales lead pipeline. Work as the overlay expert Nurture a potential prospect over a period and build credibility for them to accept a meeting with sales. Job Requirements Fluent in verbal and written English.Ability to use CRM to manage opportunities and leads.Work in flexible timings and shifts.Able to multi-task, have demonstrated organizational, detail orientation, prioritization skills and time management skills to ensure that work related activities are completed in an accurate and timely manner.Ability to work effectively in a team oriented, high demand and fast paced environment. Ability to maintain a high level of confidentiality and work with highly sensitive data and information.Solid communication skills to effectively deal with various levels of management, staff and/or outside contacts.Demonstrated interpersonal skills to work effectively in a team environment and maintain a professional and positive manner.Effective listening skills to ensure understanding of instructions and directions and effectively communicate progress and problems to co-workers and management.Familiarity a variety of office equipment, standard software packages and application and use of personal computers to include the Microsoft Office suite of products. Job Specifications* Attitude/ Behavioral CompetenciesBusiness Orientation Differential Thinking Systems Thinking Strategic Perspective and Execution Change Management Interpersonal Skills Customer Focus Skills/ Functional Competencies Business Development and Account Management Sales and Marketing SLA Management & Business Objectives Business Solutions & Delivering Innovative Solutions Client/ Customer Management Knowledge (Qualifications and Experience)Qualification(s): Associate degree (AA) from a two-year college or university or equivalent combination of education and related experience. Bachelors Degree (BA) is preferred. MBA (Marketing) preferable but not mandatory Experience: 3-5 years of experience of Contact Center BPO sales in any market or Customer Service in Global environment Good written and oral communication skills.Passionate about generating demand and building relationships with prospectsActive in social networking, especially LinkedInSELF-STARTER, HUNTING skills are a MUST