Inr Collections Representative

The position of the Collections Representative is within our INR and VAD Revenue Cycle.
In this role, you will handle and resolve all Insurance follow up and denial issues to ensure that company receives correct reimbursements from the insurance companies.
The incumbent will serve as the liaison between insurance companies, patients and the departments to ensure the claims are processed and followed up to meet company goals of Account Receivable Days, Aging Account percentages and Cash goals.
They will also research and answer all questions and complaints, regarding patient responsibility balances and billing inquiries sent to them through the customer call center with the highest degree of courtesy and professionalism.